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Why Join Us
Being a part of Dr Clear Aligners means we emphasize and continuously cultivate a family-focused culture as we care for our people, and we believe in offering a career progression to help achieve their professional goals.
For recruitment find Janice +6011-54229598 or [email protected]
JOB OPENINGS :
Sales Executive
- Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls (leads are provided by the company)
- Understanding customer needs and requirements
- Close sales and achieve quarterly quotas
- Contributes to team effort by accomplishing related results as needed.
- Build and Funnel sales opportunities via direct customer engagement, written and telecommunication
- Maintain good after-sales service to existing customers
- Good negotiation Skills
Job Requirements:
- Experience in the sales line
- Cheerful and friendly
- Strong listening and presentation skills
- Candidate must possess at least an SPM level
- Required language(s): English, Mandarin and Bahasa Melayu
- At least 2 Year(s) of working experience in the related field is required for this position. However, fresh graduates are strongly encouraged to apply.
- Required Skill(s): negotiation, sales
- Prepared to work 6 days in a week.
Career Progression:
- Overriding on different outlet's sales
- Promotion to regional country manager
- Franchise opportunity on our business model
Operation Admin
- Establish strong rapport with partner clinics through effective communication and problem resolutions
- Liaise with various supporting departments (Accounts & Finance, Marketing and Sales) to process the daily schedule of incoming and outgoing cases
- Support all administrative issues, ie billing, monthly reports, daily reports, and case submissions.
- Perform other ad-hoc projects or duties as and when required.
- Involve in daily operational support matters between internal and external parties
- Assist in data processing and perform data analysis when necessary.
- Manage and prepare operation-related reports.
- Assist in clerical and administrative tasks (e.g., memorandum/ reports/ documentation/ forms/ schedule).
Job Requirements:
- Minimum 1 to 2 years of related working experience. However, fresh graduates are strongly encouraged to apply.
- Meticulous and possess a positive attitude.
- Good sense of urgency.
- Good verbal and written communication skills in English. Proficiency in Mandarin is an added advantage.
- Flexible and adaptable.
- Proficient in computer skills and Microsoft Office applications – Excel, MS Word & PowerPoint.
Customer Service
- Make calls to customers to explain treatment guidance.
- Update and keep track of customers’ status.
- Resolve customers’ complaints and enquiries by establishing strong rapport with customers through effective communications and problem resolution.
- Keep records of customer interactions, process customer accounts and file documents
- Liaison with customers on transport arrangements for goods delivery and generating delivery orders.
- Support all administrative issues, ie billing, and monthly report.
- Perform other ad-hoc projects or duties as and when required.
Job Requirements:
- Minimum 1 to 2 years of related working experience
- Able to work in a multi-cultural environment and with people of all levels
- Meticulous and possess a positive attitude
- Good sense of urgency
- Good verbal and written communication skills in Bahasa Melayu, Mandarin and English. Prefer Mandarin speaking candidates as Treatment Coordinators will have to deal with Mandarin-speaking clients.
- Flexible and adaptable
- Proficient in computer skills - MS Word, PowerPoint, Excel
- Able to work 6 days a week on a rotation basis.
- Additional Information
Business Quality Specialist
- Lead the effort and process to analyse, gather, create, and improve SOP requirements to ensure effectiveness.
- Ensure the accuracy, governance, and maintenance of SOPs.
- Assist customer Subject Matter Experts (SMEs) to document processes, develop flowcharts, and draft SOPs.
- Manage all aspects of the SOP documents and quality control as well approval system and processes.
- Support the communication and training of SOPs to business units.
- Review regulatory requirements of various regions and ensure alignment of SOPs and other process documents for clarity and consistency within the regions.
- Act as the source of knowledge for all SOPs and internal policy documents.
- Implement strategic quality direction into operational guidelines, SOPs and best practices.
Job Requirements:
- Minimum requirement of Bachelor’s Degree in Business Administration/ Accounting/ Finance/Management or equivalent.
- At least 5 years of related working experience in internal/external audit and/or quality control and assurance.
- Excellent organisational and analytical skills.
- Able work effectively and independently with minimal supervision.
- Possess excellent communication skills in dealing with stakeholders, business units and external parties.
- Attention to details.
- Familiarity in creating SOP or compliance with ISO standards are added advantages.
- Able to work 6 days in a week and in Alam Damai, Cheras.
Digital Marketing Executive
- Create marketing and social media campaigns and strategies, including budget planning, content ideation, and implementation schedules.
- Manage Facebook/Linkedin ads and set up lead generation, messenger ads, engagement ads, etc.
- Grows and expands company social media platforms.
- Research and monitors activity of competitors.
- Research and monitors activity of competitors.
- Create and plan engaging written or graphic content.
- Creative writing for social media purposes.
- Prepare monthly report and update superiors on daily basis.
Job Requirements:
- Candidate must possess at least Diploma or Bachelor Degree in Digital Marketing , Mass Communication, Advertising or equivalent.
- Self motivated.
- At least 1 to 2 year(s) of working experience in the related field is required for this position.
- Knowledge of video editing is an added advantage.
- Excellent understanding of digital marketing concepts and best practices.
- Good copywriting skill.
- Possess good communication and interpersonal skills.
Digital Performance Marketer
- Responsible for creating, designing, executing, and optimizing paid performance marketing campaigns.
- Strong analytical background to create ROI models based on ad spent and turn these models into actionable account improvements.
- Proven experience with business intelligence tools and knowledge to build custom reports. Experience in ranges PPC channels with a focus on Google AdWords, Facebook.
- Dashboarding & reporting.
- Campaign planning and creation.
- Audience research, keyword planning.
- Creation & optimization of creatives and messaging through structured A/B testing.
- Integration and set up of tracking solutions with PPC accounts.
- Optimization towards standard KPI (CPL, CPO, CIR).
- Budget planning and daily re-allocation based on performance.
- Team building with colleagues through weekly reporting -and training sessions.
- Effectively plan, setup, implement and optimize all assigned performance marketing advertising campaigns.
- Continuously improve knowledge and understanding in advertising technical expertise.
- Manage campaign budget tracking of campaigns.
- Analyse using ready and available tools.
- Assist copywriting of the ads.
- Understanding of customer buying habits and market trends.
- View in multiple perspectives and introspective views.
Job Requirements:
- At least 1-3 years of proven experience in digital marketing.
- Solid knowledge of performance marketing channels and tools like Google AdWords (SEM, UAC/mobile, GDN, YouTube) and social media advertising (Facebook, Instagram, and TikTok ).
- Experience in e-commerce performance marketing is a plus.
- Understanding of programmatic ad networks and media management.
- Excellent analytical and project management skills, affluent with performance marketing tracking tools (mobile app tracking, web tracking).
- Familiarity with web/mobile design, user experience, and interface.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint).
- Positive attitude and work ethic in a multicultural team.
- Ability to effectively learn and acquire new knowledge and skills.
- Detailed and result oriented.
- Able to converse and write fluent Mandarin & English.
- Willing to learn and fast learner.
- Active on social media, updated on current trends.
- Agile, cooperative, and strong in teamwork.
- Good attitude and positive mindset.
- Able to meet datelines.
Operations Team Leader
- Assist Operations HOD in supervising daily operations of organisation.
- Develop productive, profitable and achievement oriented working environment for employees.
- Address operational issues and concerns in a timely fashion.
- Supervise operations team to ensure operational excellence and excellent customer services.
- Educate operations team on best practices, company policies and service excellence standards.
- Develop and maintain operational guidelines for staffs.
- Determine staffing requirements, work assignment and schedules for new tasks.
- Evaluate current operational strategies and recommend improvements.
- Generate operational reports for management as needed.
Job Requirements:
- This position will be based in Alam Damai, Cheras.
- Experience in operations and customer service line.
- Cheerful and friendly.
- Strong listening and presentation skills.
- Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma.
- Good command of written and spoken English, Bahasa Melayu and Mandarin.
- At least 2 Year(s) of working experience in the related field is required for this position.
- Have experience in leading a team.
- Must be prepared to work 6 days in a week.
Senior Marketing Executive
- Manages campaigns across multiple social media channels.
- Brainstorms potential improvements or changes in marketing strategy or services.
- Organize and oversee branding, advertising, and promotional campaigns.
- Evaluating campaign performance and data analytics.
- Ability to work as a team player, lead juniors and report to superiors on time.
- Uses digital technologies to generate ideas and give input that makes marketing activities more efficient.
- Strong in creating, developing, editing & proofreading visuals, videos & images.
- Manage project goals and timeline, and collaborate with internal & external teams to deliver the project.
- Assist manager in organizing events, exhibitions and promotional activities.
- Study competition research and market analysis to identify the target audience.
Job Requirements:
- At least Degree in Marketing/Finance/Business Administration or equivalent with minimum 2 - 3 years marketing experience.
- Good teamwork and leadership skills.
- Strong communication skills and networking ability.
- Highly Adaptable.
- Strong attention to detail.
- Good organization and planning skills.
- Creative in writing skills.
- Commercial awareness.
Application Details
